Photo: Courtesy of GRANA.
This startup clothing company is selling solid tees and button-up shirts in every color of the rainbow at "fitting rooms"— pop-up shops with next to no inventory. After picking the best-fitting sample, customers are prompted to enter their payment information into one of the sales floor computers. The order arrives in a cobalt-blue box by mail — along with a hand-written thank you note, colorful stickers, and illustrated wrapping paper.
If any of this rings a bell, it's probably because at some point you opened a box like that from Everlane, the San Francisco-based startup quickly becoming America's premier e-commerce brand for ethical clothing. However, similar as the two companies may look, they are not exactly cut from the same cloth — and Grana is attempting to capitalize on places where Everlane falls short.
Photo: Courtesy of GRANA.
According to CEO and cofounder Luke Grana, the markup of his products is between two to two-and-a-half times — considerably lower than the average retailer's eight to 10. "We're really focused on providing luxury essentials at guilt-free prices," says Grana. "Our customers are not getting something that will break down after a few washes."
That frustrating scenario was precisely what prompted Grana to start his brand: After discovering pima-cotton T-shirts at a local Peruvian market, he was unable to find anything of a comparable quality in his native Australia. The 20 samples he brought home as souvenirs instantly became hot commodities, giving him the idea to bring pima cotton— and other high quality, under-the-radar fabrics around the world— to the masses (this origin story is similar to Cuyana's, another quality-focused e-commerce venture that brings local materials and craftsmanship to global consumers).
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Posted by GRANA on Wednesday, August 19, 2015
Photo: Courtesy of GRANA.
While Everlane focuses on neutrals, Grana's products are decidedly more diverse and vibrant in color, like American Apparel without the drama.
What both brands do remarkably well is exerting control over the value chain. Since everything from technology and development to marketing to customer service is done in-house, it becomes feasible to create an identity that customers feel connected to — an important key to success in this day and age.
To differentiate the company from fast-fashion conglomerates, Everlane has been fastidious in promoting its total transparency. The site features an interactive map where users can swipe through photo series and summaries on each factory. While Grana operates a similar world map, more emphasis is put on showcasing the eclectic textures of its materials. Grana confirmed that while a big portion of its garments are manufactured in China, like Everlane's, the company strives to sustain a fraction of its production near the mills where the fabric originates.
Photo: Courtesy of GRANA.
"Millennials really understand where we're coming from," says Grana. "They appreciate the fair pricing, knowing that we're working with mills that are dedicated to workmanship and treat their workers fairly."
However, to break into the lucrative but crowded American e-tailer market, Grana will have to tread carefully on the sizing front. The biggest size currently available is extra large, but a significant percentage of the styles max out at large, which will fit a U.S. size 8 to 10. A narrow range of sizes typically does not sit well among the American public, per the major backlash experienced by Lululemon, Abercrombie & Fitch, and Brandy Melville.
"We are still a young brand that's working on increasing our order volumes," Grana explained. "We are working on a broader sizing range as a response to the general feedback we've been getting." Apart from catering to more body types, the company is also looking to expand its offerings to activewear, swimwear, socks and lingerie by mid-year.
"Quality drives every decision we make," says Grana. "We really believe that the efficiencies we get out of selling this way will evolve into some sort of future for retail."
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